Your Privacy Matters to Us.

We are committed to protecting your personal information.

1. Introduction

Ryogen ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://ryogen.ai/) and services. We comply with:

Japan's Act on the Protection of Personal Information (APPI)
Bangladesh's Digital Security Act
International payment standards via SSLCommerz

By using our website, you agree to this Privacy Policy.

2. What We Collect

Personal Information: name, email, phone number, address
Payment Data: transaction data (via SSLCommerz; we do not store card details)
Device & Technical Info: IP address, browser type, OS, device identifiers
Usage Data: pages viewed, time spent, clicks, traffic data

3. How We Use Your Data

To process payments and orders securely
To deliver products and provide customer support
To improve our website and user experience
To comply with legal obligations
To prevent fraud or misuse

4. Payment Processor

We use:

SSLCommerz for all payments, in every country we serve

All payment information is securely processed via this third party. Please see their privacy policy:

https://sslcommerz.com/privacy-policy/

5. Data Sharing

We never sell your data. We may share it with:

SSLCommerz, to process your payment
Service providers who help us run the site (e.g. hosting and analytics), bound to use your data only to perform those services for us
Legal or government authorities, where required by law or to protect our rights, users, or the public

6. International Transfers

Your data may be processed in countries outside of Japan or Bangladesh. We ensure such transfers are done securely and legally.

7. Cookies

We use cookies for analytics, performance tracking, and site functionality. You can control cookie settings via your browser.

8. Data Retention

We retain personal data only as long as necessary for service delivery, legal compliance, or dispute resolution.

9. Your Rights

You have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent to data processing

10. Security

We use SSL encryption, access controls, and PCI-DSS-compliant payment gateways to keep your data safe.

11. Changes to Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised date.

12. Contact

If you have any questions about this Privacy Policy, contact us at:

Email: hello@ryogen.ai

Website: https://ryogen.ai/